Are mobile operators finally becoming digital leaders?

When it comes to digital leadership, mobile operators have been standing in the shadows of the likes of Google, Amazon and Facebook for far too long. These digital giants have long set the standards when it comes to driving digital engagement for traditional telecoms operators to aspire to. The goal was simple – to be regarded by consumers as being ‘digital first’ and viewed amongst global digital leaders. Operators’ customers around the world have spoken – we want more digital services and we want them from you. Operators that cash in on digital transformation will be those that prepare for the unexpected better than the competition.

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