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Has automation delivered operational efficiency, streamlined processes?
- Thursday | 4th June, 2020
For years, billing teams have strived for operational efficiency, streamlined processes and accurate pricing and collection over a vast range of products. It may be hard for some people to comprehend, but billing, BSS and operational efficiency have always been at the heart of competition. This streamlining of processes became an integral part of digital transformation and operational efficiency. We now run telecoms companies where operational efficiency, streamlined processes, reduced costs and increased cash flow are, if not ubiquitous, entirely and demonstrably possible. CFO – reduced costs, improved cash flowBilling Manager – streamlined processesRevenue Assurance Manager – reduced errorsIT Manager – easier maintenance and upgradesCustomer – better choice, convenience and customer service Submit Back to vote
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