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Hospital in India deploys Mitra customer service robot to patrol its wards
- Thursday | 17th September, 2020
NEW DELHI (Reuters) – A hospital in India has deployed a customer service robot called Mitra to patrol its wards, connecting coronavirus patients to friends and relatives. Mitra, meaning “friend” in Hindi, is best known for interacting with Prime Minister Narendra Modi at an event in 2017. “We mainly discuss my health,” said Makhanlal Qazi, a retired government bureaucrat and coronavirus patient who has used the robot to communicate with relatives. I am feeling very happy now.”The robot, developed by Bengaluru-based start-up Invento Robotics, cost the hospital 1 million rupees ($13,600), according to Yatharth Tyagi, director of the company that runs the hospital. “Normally it is very difficult for a psychologist or a dietician to see a COVID patient,” Tyagi said, adding the robot is “very useful”.
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