Indian telcos slashed staff numbers, now they face staff shortages

India’s state-owned telcos, Bharat Sanchar Nigam Limited (BSNL) and Mahanagar Telephone Nigam Limited (MTNL), are reportedly facing operational issues due to a staff crunch. The staff crunch results from its much-hyped voluntary retirement scheme (VRS), which the government offered as part of the revival plan aimed at reducing expenditure. Around 93,000 employees working with BSNL and MTNL had opted for the voluntary retirement scheme (VRS) last year. In October 2019, BSNL had 153,000 employees in the country, of which 78,569 had opted for the VRS. As per the report, most BSNL and MTNL employees who had opted for the VRS were in the non-executive category and the age group of 55-60 years.

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