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More companies turning to virtual reality for training employees
- Thursday | 23rd January, 2020
For the next wave in workplace learning, get ready to strap on a pair of virtual reality goggles. “We can give that to any employee of any type.”LEARNING IN ACTIONAt Walmart, the two-year-old program hinges on using the 360-degree video experience of virtual reality to let employees see situations from different perspectives. VR technology is advancing toward systems where you can measure biofeedback and voice responses, and also track hand and eye movements, said Isabel Tewes, who leads the virtual reality enterprise ecosystem for Facebook. Farmers Insurance uses similar training for agents to practice difficult conversations with an avatar. The more opportunities to accelerate, the better.”Measuring soft skills is not easy, but most companies find that the return on investment in virtual reality comes in the time saved and in employees who perform better.
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