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OSS TLA quiz – what is O2A, T2R, U2C, P2O, DBA?
- Thursday | 20th June, 2019
They are as follows:P2O – Prospect to Order – This workflow operates across the boundary between the customer and the customer-facing staff at the service provider. This includes service qualification (SQ), feasibility checks, then design, assign and reserve resources. – This workflow operates across the boundary between the customer and the customer-facing staff at the service provider. This includes service qualification (SQ), feasibility checks, then design, assign and reserve resources. O2A – Order to Activate – This workflow includes all activities to manage customer services across entire life-cycles.
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