From the beginning of June, 2018 until the beginning of November, 2018, the operator enhanced its 4G Availability from 82.6% to 87.1% — an outstanding boost of over 4 percentage points. In the same period, M1’s 4G Availability score grew by 1.6 percentage points, while the leader in this metric, Singtel, managed to reach the 90% milestone following an improvement of 1.1 percentage points. The 4G Availability metric has a user-centric approach: it shows the proportion of time users with a 4G device and subscription have a 4G connection, something that is often missed by traditional coverage metrics. But we saw this beginning to change in the latest Mobile Network Experience report as Singtel crossed the 90% mark in our 4G Availability metric and its competitors edged towards the same milestone. Strategic InvestmentsThis portentous growth in our 4G Availability metric is a strong indicator of the strategic investments Singapore’s operators have been pursuing to strengthen their existing 4G infrastructure as they evolve towards 5G.
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