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Singapore leads in technology optimism but there’s a ‘but’…
- Monday | 29th July, 2019
According to a recent Forrester Research report, Singapore has a lot of technology optimists. Fully 43% of respondents to the Singapore survey believe that it is rare to find companies that truly innovate and this figure increases among younger adults (not surprisingly). The biggest let downs, for these Singapore online adults – and this feeling is reflected across the world – are banks and insurance companies. And many companies, particularly in – ironically – technology sectors such as telecoms, believe that cool new technology is the same thing as a cool and compelling customer experience. While Singapore is not the most innovative economy, this survey certainly proves that happens in Singapore is a great barometer into what the rest of us are thinking.
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