Sydney trains to adopt SafeZone on smartphones to enhance staff safety

???Staff safety and customer service will be boosted across Sydney’s rail network with the deployment and launch of SafeZone ®, a leading safety, security and emergency management solution from CriticalArc. The ground-breaking technology will enable Sydney Trains to manage a wide range of situations, including mitigating risks to staff and customers and strengthening the capacity to respond to incidents and emergencies across the network. For example, SafeZone will put up to 2,500 of Sydney Trains’ front-line staff directly in touch with security control room teams, letting them summon immediate assistance at the touch of a button. SafeZone enables staff to call for assistance and receive optimised response at the touch of a button via their assigned smartphone. Across their transportation network, Sydney Trains will now have real-time situational awareness and a more complete picture of critical events.

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