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UNN Brunei drives customer excellence with BICS’ managed services
- Sunday | 18th April, 2021
International communications enabler BICS has announced that it has been appointed as the main provider of managed roaming services by Unified National Networks Sdn Bhd (UNN). Through the collaboration with BICS, UNN’s partners providing retail services based on UNNs network will now benefit from BICS’ full managed roaming services which include:Increased operational efficiencies with end-to-end management of global voice, SMS and data roaming. By adopting this approach, UNN harnesses BICS’ roaming expertise, leveraging BICS’ relationships with over 800+ operators worldwide and significantly expediting the roll-out of roaming services. Dr Steffen Oehler, CEO UNN Brunei, says: “UNN has a large subscriber base of frequent travellers, so roaming has become an integral part of our service offering. By optimizing management of roaming operations through BICS, UNN Brunei is able to focus on accelerating its growth strategies while delivering a seamless roaming experience for subscribers.”
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