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What every CEO should be discussing about the New Normal
- Wednesday | 1st July, 2020
As we move into the stabilisation phase of the COVID-19 response, talk has turned to the so-called New Normal. All that remains is to understand what the lasting effects are, to pick up the pieces, and to carry on from the New Normal starting point. People centricity is the New NormalBeing customer-centric is no longer enough in the New Normal. Organisations now have to become people-centric – incorporating the needs of all the people who buy from the organisation, work with and for the organisation. Your ICT needs to support people-centric goals.
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