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White-collar robots must be as well-trained as white-collar workers
- Tuesday | 9th March, 2021
The New York Times recently posted an article about robots taking work from white-collar workers, who felt their positions were relatively safe from automation. It is demanding to automate white-collar work, and it requires top-level operations and technology professionals. It is a paradox that many automation and RPA solutions have only targeted simplified solutions when building robots to automate white-collar work, typically done by well-educated, professional people. White-collar robots are coming, but their implementation needs professional tools and top professionals to design processes and robots. Only then can we enable these white-collar workers to move to more demanding, creative and productive work.
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