Will digital end up being the saviour of telecoms?

Since then we conducted some significant research about the public reaction to Telecom Operators (telcos) being trusted digital brands – with surprising and encouraging results. Recently Openet proudly watched as one of our customers, Telkomsel launched a fully digital service called by.U. Aimed at digital native Gen Z customers this is a digital first service which uses a cloud-native BSS suite that is built using microservices and digital APIs. This move to digital is enabled by companies, like ours, who partner with service providers who have a vision to help drive digital economies and societies. Open Digital Architecture and Digital APIs mean that best of breed suites are not just feasible, for many they’re the preferred option.

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