Vote for BJP in urban local bodies" poll for "triple engine" govt in UP: Adityanath

UP: Man booked for attempting to rape 5-year-old girl

Congress to mark 100 days of Bharat Jodo Yatra with concert in Jaipur

BJYM, Hindu outfits put off planned protest march at AMU

Karachi battles gas crisis; residents face unannounced load shedding, 2-hr gas supply in a day

Elderly man in judicial custody dies during treatment in UP hospital

Himachal Pradesh skittle Haryana for 46, take 200-run lead on Day 1

Pak court grants protective bail to PM Shehbaz"s son Suleman in money laundering case

British Library celebrates India ties with exhibition on Hampi

Nine policemen suspended after suspect dies in police custody in UP

Gangster"s property attached in UP"s Pratapgarh district

Maoists torch construction company vehicles in Jharkhand’s Chatra district

Sino-India border situation "generally stable": China on Yangtse clash

Babar Azam not taking advice from seniors, claims Shahid Afridi

Qlite Global launches their exclusive Grand Experience Centre

"Disillusioned with central leadership": Sikkim BJP president says he has resigned

2001 attack anniversary: Ready to guard new Parliament if directed, say CRPF heroes

Class 2 student dies after scuffle with fellow students in UP

Three killed in accident in UP"s Lakhimpur KheriLakhimpur Kheri (UP), Dec 13 (PTI) Three motorcycle borne youths were killed and "

Abandoned girl child from Assam adopted by Spanish professor

Home >> Chandigarh

Maintain minimum balance: Uber to consumers

| Wednesday | 26th December, 2018

CHANDIGARH: Despite notice from the UT administration, online taxi service Uber continues to harass customers by forcing them to maintain minimum Paytm balance of Rs 350. maintaining a minimum deposit of Rs 350. Once a passenger is having a deposit of Rs 200, how can Uber refuse a ride of Rs 50 by asking them to add a minimum Rs 150, i.e. It said insufficient balance when the balance was around Rs 250.The UT administration had written to Uber, asking them “to stop the practice to avoid inconvenience to the public”. This is an unfair trade practice as it imposes on the consumers unjustified costs/burden.”“Moreover, withholding the amount is nothing less than exploitation of consumers.

CHANDIGARH: Despite notice from the UT administration, online taxi service Uber continues to harass customers by forcing them to maintain minimum Paytm balance of Rs 350. This was highlighted before members of the state commission for redress of consumer complaints on National Consumer Day at a recent event.On Tuesday, when TOI tried to test the same it was found that Uber was still refusing rides to customers by not accepting payments by those who had not maintained less balance. It said insufficient balance when the balance was around Rs 250.The UT administration had written to Uber, asking them “to stop the practice to avoid inconvenience to the public”. This was after a complaint was made in this regard, stating that seeking deposit from those who make digital payments was something like an offence and a big blow to the India vision of digital payments. “Also, we are suffering financial losses and need immediate attention as it is a pan-India matter,” the complainant had stated in the complaint to the PMO.Advocate Ajay Jagga, who had complained to the Prime Minister’s office in this regard based on which UT had issued the notice, said that, “The condition of providing minimum deposit of Rs 350 in Paytm wallet by Uber, has no sanction of law and rather it is arbitrary and illegal. This is an unfair trade practice as it imposes on the consumers unjustified costs/burden.”“Moreover, withholding the amount is nothing less than exploitation of consumers. Once a passenger is having a deposit of Rs 200, how can Uber refuse a ride of Rs 50 by asking them to add a minimum Rs 150, i.e. maintaining a minimum deposit of Rs 350. By this way Uber is blocking the usage of the deposit, lying with Paytm, whereas it might be earning in terest on it, on people’s money,” he added.Meanwhile, Uber spokesperson said that they needed time to look into the matter and examine it. “It will be difficult to obtain information internally due to a holiday,” the representative said.

If You Like This Story, Support NYOOOZ

NYOOOZ SUPPORTER

₹ 10 - ₹ 1000

NYOOOZ FRIEND

₹ 2000 - ₹ 5000

Your support to NYOOOZ will help us to continue create and publish news for and from smaller cities, which also need equal voice as much as citizens living in bigger cities have through mainstream media organizations.

Stay updated with all the Chandigarh Latest News headlines here. For more exclusive & live news updates from all around India, stay connected with NYOOOZ.