Lenovo to pay compensation for selling defective phone

  • | Tuesday | 13th August, 2019

By Express News ServiceHYDERABAD: Mobile phone giant Lenovo India has been directed by the District Consumer Disputes Redressal Forum-III to pay a compensation of Rs 18,000 to one of its customers for a defective mobile phone sold to him. According to the complainant, he purchased a Lenovo mobile ‘A 6000’ model on June 19, 2015, for Rs 8,100. For this, he was asked to pay the cost of replacement, as the motherboard is not covered under warranty. The Judges ruled that Lenovo India should refund `8,100 to the customer for his damaged phone or provide him with a new handset of the same amount. In addition, Lenovo was ordered to pay a compensation of `10,000 within 30 days for causing inconvenience to the customer and for delaying the issue.

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