New Celent Executive Research on 'Life Insurance Core Modernization'

  • | Monday | 28th September, 2020

In a new report underwritten by Equisoft, global research firm Celent presents the findings of an interview series aiming to understand how life insurers reached the tipping point in making a decision to move forward with the investment in a modern policy administration system. The research was conducted with selected IT and business executives at large and mid-sized companies offering individual life, annuities, preneed, as well as group and voluntary products. The primary goal with this research was to find consistent themes across insurers and identify how companies convert known intangible into tangible benefits that can be monetized. Integrated digital front-end tools and automated workflows are now required to optimize the entire sales process. Commenting on the news, Celent’s APAC insurance technology expert, Max Ang said, “The insurer of tomorrow will be a technology-focused enterprise, augmenting current experiences with digital tools and automation, and with collaborations with partners for success.

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