Kolkata: Mayor Firhad Hakim said on Wednesday that the Talk to Mayor programme is yielding good results and 100 percent of the problems that have been brought to his notice by Kolkata citizens, have been solved. "Problems related to water, drainage, conservancy and allegations of illegal construction that have been informed by citizens in the three earlier editions of Talk to Mayor have been solved and action taken reports have been submitted to me," Hakim said after the fourth session of the weekly event. In this programme, people can directly call up the Mayor and state their problems to him on the toll-free number 1800-345-1213, every Wednesday from 4 to 5 pm. Hakim reiterated that allegations of misbehaviour with the people will also be strongly dealt with and if somebody is found guilty of the same during probe, he/she can be given transfer order. Reacting to allegations of promoters acquiring vacant land illegally, Hakim said that the building plan of the concerned person will be cancelled in case of such irregularity. The Mayor attended 42 calls on Wednesday and gave necessary instructions to the concerned officials to solve them. Issue of inadequate streetlights was reported from ward 127 in Behala, regarding which Hakim said that a tender has already been floated and the work will be completed before the Pujas. The problems that surfaced also involved social sectors like the Banglar Bari scheme from Baghajatin area, clogged drainage leading to waterlogging in ward 143, water supply line problem from Smith Lane in ward 53, irregularity regarding receipt of widow pension from ward 9, cutting of trees in Kumartuli area etc. Senior civic officials including the municipal commissioner Khalil Ahmed, special municipal commissioner Tapas Chowdhury, all director generals, chief engineers and senior officials of various departments were present during the session. The phone was connected to a loudspeaker to help the senior officials listen to the calls.

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