Not so BEST service? Take it up with the Consumer Guidance Society of India

  • | Thursday | 11th July, 2019

Want to take up some traffic rule violation, bad behaviour or poor service by BEST staff among others? You can well do it with the Consumer Guidance Society of India (CGSI), during its ‘BEST Transport Complaints Period’ from July 10 to 31. The public transport system was once regarded as the best public transport system in the country and was known for its reliability, cleanliness, polite conductors, efficient service, reasonable rates and plying by rule. We did not take up these issues earlier because no one was anyway looking at the service and BEST itself was on a death bed. At one point of time the service was very punctual, and reliable,” said Dr MS Kamath, honorary secretary of CGSI.

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