Mysuru: To tackle numerous complaints of underground drains (UGD) being blocked, Mysuru City Corporation will now attend to grievances even in the night, saving residents from the pain of having to wait until the morning for officials to address their woes.On an average, the corporation receives between 2,500 and 3,000 complaints related to UGDs every month which works out to an average of nearly 85 to 90 complaints every day. Now, with the onset of the rainy season, the number of complaints have spiked to an average of 110 a day.The corporation has 212 UGD maintenance workers, 12 jetting machines, 23 roding machines and 13 desilting machines, but will now ensure at least two jetting machines and a few roding and desilting machines are at the ready to tackle issues in the night. Each jetting machine is manned by a minimum of 6 workers and workers have been provided with walkie-talkies so that they can be reached in the night.“Earlier if there were any UGD complaints during the night, people used to wait till morning but that will be a thing of the past,” K H Jagadish, commissioner, Mysuru City Corporation, told TOI. “To address such issues round the clock we have deployed staff during night as well. We are planning to procure at least eight more jetting machines to meet demand. We need at least one machine for every three wards.”Jagadish revealed workers have been given safety kits which include a helmet, torch, gloves, mask, gum boots and reflector jackets to ensure their safety.Jaganath Jadhav, executive engineer (UGD), MCC, said “Across the city the total length of UGD is 1,762km and there are 63,000 manholes. To tackle problems during night time more than 20 workers are put into service”.Citizens can call: 9449841195/96 or Ph: 0821-2440890 to complain.

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