Summary:
Pandya had not joined Polish Airlines as a party respondent in this case. The airlines opposed the complaint saying that it was a fault on part of Polish Airlines, which brought the passenger from Warsaw to Brussels, that the luggage transfer was late. But when Pandya opened the bag, he found two iron rods and a few books in the bag. He flew from Warsaw to Brussels to catch a connecting flight to Mumbai. He filed the Property Irregularity Report and the airlines promised him to send the bag to his residence in Ahmedabad.Two days later, the airlines informed Pandya that the bag was found and the bag was sent to his home..