Summary:
The case came to the state forum after the realty firm challenged a district forum order in the case. The district forum ruled in favour of Shah following which the builders approached the state forum. The state forum in its verdict said that the customer had shown the paper trail of the payment he had made. The state consumer forum has directed a realty company to accept the remaining payment for a house from a customer and ensure that documentation for the same is done after the payment is made. The company said it was well within its right not to give possession until the full payment was made..