Summary:
Four engineering students have designed a mobile application 'Marg Sahayak' (Road grievance management system), that allows citizen to report any road related issue, by just uploading a photograph of the road. The idea emerged from Smart Hackathon event held last year where handling road related grievances was one of the problem stated by the government. It contains key features like GPS based automatic road identification and mapping to the respective officer, notification based on the status of the complaints, offline support for filing complaints, automatic removal of duplicate complaints, etc." KEY FEATURES OF THE APP Four engineering students have designed a mobile application ‘Marg Sahayak’. While citizens can report bad roads on the application – related to state highway, national highway, panchayat road, etc and authorities will use web portal to manage grievances posted..