Summary:
Varun Kumar, a city resident, said, “Residents are not able to pay taxes and bills of water and sewerage online in the absence of the Citizen Facilitation Centre. MC officials in the past couple of years have claimed a number of times that the facilitation centre would be started soon. Residents, in the absence of online services, have to visit the MC offices to pay bills, taxes and get licences. MC website is not user-friendly. It is a long pending demand of the residents to make the system online..