Summary:
He alleged that the said amount was deducted from his account but was not credited his father’s account. The RMGB in its reply stated that the IMPS transaction was routed to the SBI due to non-updation of IFSC code. It stated that they could not recover the amount because remitter service provider is UCO Bank and the beneficiary bank is the SBI. It stated that both parties were jointly and severally liable to get credited the amount of Rs40,000 to complainant’s father’s account. It also ordered both parties to pay a compensation of Rs3,000 and litigation expenses to the tune of Rs2,000..