Summary:
On March 13, the court ordered the salon to pay a compensation of Rs 15,000 to the woman for hair loss, Rs 15,000 for causing her mental anguish and loss of dignity, and Rs 1,000 towards litigation expenses. The salon staff promised better treatment as damage control.On October 17, 2016, a hair specialist from L’Oreal came and inspected her hair. Following the expert advice, she underwent treatment with two bottles of L’Oreal to fix her hair damage but the hair fall only worsened. BENGALURU: After a hair smoothening procedure went awry, a Bengaluru woman sued cosmetics giant L’Oreal and a Jayanagar salon demanding a compensation of over Rs 15 lakh for causing loss of hair as well her dignity. Batavia claimed that her hair turned rough the following day and within three days, she developed excessive hair fall and breakage..