Summary:
Bengaluru: The South Western Railway on Tuesday launched a Captain service in the Bengaluru-New Delhi Karnataka Express train to ensure comfortable journey to long-distance passengers, said an official. Trains like Rajdhani Express, Duranto Express and Shatabdi Express, where train superintendents travel from end-to-end, will also have the senior-most nominated as Captain. “We had introduced captains on a trial basis recently on Bengaluru-Kannur-Karwar express train and got favourable feedback on the service,” added Saxena. “The senior-most train ticket examiner (TTE) will officiate as Captain of the train to look after passenger amenities and redress their grievances,” said Bengaluru Divisional Railway Manager (DRM) R.S. The zonal railway will have a Captain in 76 express trains originating daily from Bengaluru to various destinations across the country..