Summary:
BENGALURU: Left with a blacked-out TV screen for 89 days after having paid subscription and installation fee for Airtel DTH , a Bengalurean approached a consumer court. They claimed that Bharti Airtel Ltd has no role in providing DTH services but it is Bharti Telemedia Ltd which is associated with such services and therefore, the complaint is not maintainable. After eight months of litigation, the forum has ordered the service provider to resume services free of cost apart from compensating the man for court expenses.BV Gurutej, 35, a resident of Raghuvanahalli, had been a satisfied customer of Airtel DTH since August 2009. The technician demanded Gurutej make a full and final payment of Rs 1,500 for activation of the new device. But the technician forced Gurutej to pay up and didn’t issue a receipt..