Summary:
The couple alleged it was nowhere mentioned in the shop that they would charge for a carry bag. At the billing counter, the cashier handed over the articles without putting them into a carry bag. It was asserted that there was no legal obligation on them to provide any bag to carry items. The forum observed “in this backdrop, charges of such things (paper bags) cannot be separately foisted upon consumers and would amount to overcharging”. When asked to provide one, they were told to pay Rs 5..