Summary:
The State Consumer Disputes Redressal Commission dismissed the appeal filed by the retail store Westside, at Elante Mall, seeking to set aside a Consumer Forum order directing them to provide free carry bags to all customers. On reaching home, Vasudev found that the Westside store had charged Rs 10 for the carry bag. The purchase of paper carry bags, at all points of time, is entirely optional on the customer, they argued. They argued that after ban on polythene/plastic bags, they provide high quality, environmentally safe paper bags in all its stores. and on the other hand, they are charging for a carry bag and could not give it free of cost to its worthy consumers….”.