Summary:
Business and corporate travellers continue to book through agents for group and individual travel.In their memorandum, Travel Agents Association of India and Travel Agents Federation of India said the airline did not consult them before taking such a decision. “Our meetings are regularly held when Air India comes up with some new initiatives. “Passengers will face trouble booking tickets through agents as we will not be able to access Air India’s system to block seats, tickets and make reservations at best rates. CHENNAI: Passengers who want to book tickets on Air India through travel agents may find it difficult as the airline has discontinued its contract with a global distribution system company ( GDS ), Amadeus, which majority of agents use. However, on this occasion, when a major initiative is taken in...
we are kept out of any discussion or consultation,” they said.The associations said Air India would suffer loss of revenue on reduced seat sale..