Summary:
In spite of these odds she continued the course.During the monsoon, the campus was flooded and the college was indefinitely closed. Subsequently, the government also initiated action against the institution for illegal construction and ordered demolition of certain constructions besides initiating action for conducting courses without proper approval.Besides all these odds, she was compelled to pay another Rs 30,000 as semester fee. However, when the course commenced, she was shocked to notice that the class room was in a dilapidated condition and classes were not regularly conducted for want of faculty.This apart, college buses did not run regularly. But as the college failed to set things right, she decided to leave and join another college in 2006.Since then she has been sending legal notices to the institute to return the fees paid and compensate for mental agony suffered. Denying the allegations, the institute contended that it was not rendering any service to anybody much less to the complainant and hence there was no service provider-consumer relationship and, hence, no question of deficiency in service.Refusing to concur, the commission partially allowed the complaint and directed the institute to compensate the complainant..