Summary:
Meanwhile, Kolkata airport has received a rating of 4.79, surpassing the target set by the ministry. “Other AAI airports, except Kolkata, which have been ranked above Chennai, sees fewer number of passengers,” he added. CHENNAI: The failing quality of passenger service at the city airport amid the kick-off of the construction of an integrated terminal by the Airports Authority of India (AAI) has come to light in a survey by Airports Council International (ACI).The survey conducted among 20 AAI airports showed the ranking of Chennai airport dipped from 53 in 2017 to 63 in 2018. When the integrated terminal and multilevel car park are ready, we will be able to overtake Kolkata.” Despite the quality rating of the city airport having increased from 4.60 in 2017 to 4.65 in 2018, Kolkata and 10 others smaller airports have been ranked better than Chennai.The quality rating (marked on a scale of five) of Chennai airport has failed to reach the `excellent’ rating yardstick of 4.75 set by the ministry of civil aviation..