Summary:
Chennai: The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 mandate that the intermediaries including social media intermediaries must establish a grievance redressal mechanism for receiving resolving complaints from the users or victims. “This is a landmark evolution which if implemented strongly will change the legal scenario of digital companies. It will further facilitate police and enforcement agencies who may get early and convenient response from social media companies in the matters of criminal investigation” Gupta said. This will definitely not be in the interest of the user who will then have a limited choice of applications”. “These rules are aimed to protect and preserve Indian cyber sovereignty as also the nation's sovereign interests in cyberspace” he said..