Summary:
Unfortunately, the security guard could speak only in Tamil and not in Hindi or English, the languages known to her. Further, an emergency number “9999” was set up on the intercom with a caller line identification instrument deployed at the security guards’ desk. Now, people can summon the security guards in times of distress even if they are unable to converse with them over the intercom in a common language. (Kiran Gupta is the president of Ceebros Belvedere Owners’ Association) Currently, Ceebros Belvedere is assembling an emergency response team of residents who would be immediately alerted by the security guard after assessing the kind of distress the resident is in..