Summary:
The app, which also offers payment services through the Unified Payments Interface ( UPI ) to its Indian users, denied any breach of its database.
However, the company said it has found instances of unauthorised copying of data — termed scraping — by its own users.
Truecaller also offers a premium model, where users can search for an unlimited set of numbers on the platform for a payment.
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According to a recently released report, the data of millions of truecaller users such as name, phone number and email address have been leaked and is available for the sale on the dark web.
According to the report by Economic Times, Data of Indian users , who make up 60-70% of Truecaller’s global user base of nearly 140 million, is being sold for about Rs 1.5 lakh (€2,000) on the so-called dark web, the person said.
Data of global users is priced as high as €25,000.
The app, which also offers payment services through the Unified Payments Interface ( UPI ) to its Indian users, denied any breach of its database.
However, the company said it has found instances of unauthorised copying of data — termed scraping — by its own users.
Truecaller also offers a premium model, where users can search for an unlimited set of numbers on the platform for a payment.
“It has been recently brought to our attention that some users have been abusing their accounts,” a representative for Truecaller said in a statement.
“In light of this event, we would like to strongly confirm at this stage that no sensitive user information has been accessed or extracted, especially our users’ financial or payment details,” the spokesperson said in reply to queries from ET.
ET reviewed a sample data set that was on sale and found it contained personal identifiers as well as users’ state of residence and mobile service provider.
A search of random numbers on the Truecaller app threw up results that matched the data shared with ET by the analyst.
“The team has been investigating the matter and has found that a very large percentage of the sample data does not match or is not Truecaller data,” the Swedish company said.
Earlier this year, Truecaller said it had begun investigations into user accounts suspected of having abused access to its platform.