Summary:
CHANDIGARH: Bureaucrats in Haryana could be penalised if they don’t stand up from their seats to receive MPs and MLAs visiting their departments. Officers better start working on their handwriting as well as they have also been told to respond to queries instantly and with legible replies. Besides, the language must be extremely polite and all requests have to be heard patiently.Even while holding public functions, MPs of the area have to be compulsorily invited and given comfortable seatting in accordance with protocol. SMSs and emails too can’t be ignored. This is part of a fresh set of guidelines that the Haryana government has issued to its officers and includes lessons in etiquette as well.The circular from chief secretary’s office, which insists on showing deference to the elected representatives, says that the behaviour of the public servant should be “meticulously correct and courteous”..