In the next 10 years, the industry is going to transform for sure, (it will become) more consumer-centric. The way the industry is placed, we are trying to build an online tech-driven plan which is far more cheaper and accessible. An unhappy experience involving loved ones led Satkam Divya to set up KlinicApp in November 2015. Meanwhile, outside of India’s metros, KlinicApp is more than happy to accommodate requests for its services.The transition from fintech to health was not an easy decision. It so happened that my father-in-law and sister were very ill with kidney ailments and both had to undergo transplantations..