Summary:
“Like most players in the financial services industry, we too were unprepared for the sudden lockdown last year. It says having a large and diverse team of multi-lingual advisors to serve these customers is critical, as most need assistance in choosing the best-suited lending product from the platform. In 2020, it became the only player in the country to offer consumers their free credit report in regional languages. Today, a customer can get his free credit report from Paisabazaar in Hindi, Marathi, Tamil, Telugu, and Kannada. Paisabazaar is also using new technologies to innovate and offer digital solutions, through regional languages..