Summary:
A+ A-Hyderabad: Ola has integrated its in-app emergency button with the Hyderabad City Police control room. As part of this technology integration, whenever a customer presses the ‘emergency button’, they will have the option to call the police directly via 100. Additionally, Ola’s Safety Response Team (SRT) will also immediately contact the customer and provide on-phone assistance until the customer’s safety is confirmed. It has also integrated its in-app emergency button with the Bengaluru City Police control room and as part of this integration, which will seamlessly share ride information with the Bengaluru Police. This includes industry-first practices such as the one-time-pin (OTP) feature and Ola Guardian, its flagship real-time customer ride monitoring system..