more-inThe 12th national conference of General Insurance (GI) Employees’ All Indian Association, to be held here between February 15 and 17 will see discussions to chalk out the road map ahead to get its long-pending demands met. The conference would see the participation of CMD of the National Insurance Company, K.
Sanath Kumar as chief guest, with AITUC General Secretary Gurudas Dasgupta and AITUC Secretary Amarjeet Kaur, the union leaders said. While automation was fully going on, the software introduced in the name of core insurance was not coping up to service customers, they said. The conference would also see discussions on the outsourcing and recruitment policies of the GI companies. Another subject that would come under the spotlight would be improvement in customer service through full computerisation, a matter that the association had agreed to, in the year 1993..