Ludhiana: For receiving applications under the ‘one time settlement’ (OTS) policy for regularization of illegal structures, civic officials are still waiting for the local bodies department to give an option on its web portal. She said they can only accept applications through the online portal, so people would have to wait for a while. For this policy, applications can only be received online, and no manual application is acceptable. However, there will be no compromise with fire safety, structure safety, and parking norms while regularizing the structures. So, civic authorities are returning applicants empty-handed..