Summary:
Interestingly, Sher Singh did not hire the services of any lawyer and pursued the matter from the District Consumer Disputes Redressal Forum, Ludhiana, upto the National Consumer Commission. Thereafter, he moved an appeal before the State Consumer Disputes Redressal Commission, Chandigarh, which was also dismissed. Then he moved to the National Consumer Disputes Redressal Commission, which remanded back the matter to the local Consumer Forum. In pursuance of that order, the District Consumer Forum summoned the relevant record from the Khosla Hospital. Instead of paying the claim, the railway officials preferred an appeal before the State Consumer Disputes Redressal Commission at Chandigarh..