Summary:
Passengers are irked with the Jet Airways for sending in untimely feedback texts. However, Jet Airways has now apologised to passengers saying that the message was automated, and they will review it internally. Amit Relan, a passenger who was on the Jet Airways flight received a text that read, “Based on your flight 9W0697 from Mumbai to Jaipur, how likely are you to recommend us to someone else? Share your feedback.”Relan told DNA, “Sending such messages could have been avoided by manually disabling the ‘send’ option on an automated text. The airline firm allegedly asked for feedback for Thursday’s Mumbai-Jaipur flight wherein passengers were left bleeding due to low cabin pressure; passengers were sent text messages and emails asking if they would recommend the carrier to other travellers..