Summary:
As the school had refused to allow him to appear for his exams, his mother filed a complaint before the Mumbai Suburban District Consumer Forum alleging deficiency in service and unfair trade practice.The Forum dismissed the complaint on the ground that a student cannot be considered a consumer. Aditya was a student studying in Oberoi International School, Goregaon . (The author is a consumer activist and has won the Govt. of India's National Youth Award for Consumer Protection. Aditya's mother challenged this order and argued her own appeal in person..