Summary:
To make electricity billing process more transparent, MSEDCL staff will read the meter in presence of the consumer. To improve their billing process, MSEDCL started taking meter readings of consumers through their mobile application since August 2016. The power company, however, stopped printing photos of the meter reading since February this year on the bill copy. MSEDCL has over 2.50 crore consumers, out of which over two crores have registered their mobile numbers. "We will SMS our customers to registered mobile numbers and inform them about the date and time of meter reading..