Summary:
After initially denying consumers' complaints of unrealistically high power bills for May, June and July, Adani Electricity Mumbai Limited admitted to anomalies in meter readings by the vendor which led to the inflated bills. It had emphasised the need to improve meter reading, upgrade to smart meters so consumption can be recorded online, and put in place a mechanism to detect abnormal meter readings. But the recent errors in meter reading occurred despite the company putting in place a two-stage mechanism to detect abnormal readings and testing the meters. But AEML has only reacted now, though the issue was first flagged in June and July by consumers in north Mumbai. Energy expert Ashok Pendse said, "All distribution companies have the last 12 months' readings of every consumer..