Summary:
The Mumbai Suburban District's Additional Consumer Forum rapped the Country Club for providing "faulty services" to a customer. The forum also asked the firm to pay Rs 10,000 in litigation charges. The forum directed the club to pay a compensation of Rs 50,000 for the "mental agony" suffered by the complainant. Narayan Chougule, a Thane resident, had purchased a club membership for Rs 81,000. The forum, after sifting through the evidence, asked the club to file its reply, to which the club said, "It is contended that the complainant was made aware that the membership fee was non-refundable..