Summary:
The forum upheld Prabhune's plea and asked the bank to restore car loan account in 30 days and close overdraft account. I requested the bank to restore my earlier loan account stating that I was misled but the bank did not listen," claims Prabhune. The NCDRC has directed the bank to pay Rs6,000 to the applicant under Consumer Protection Act (CPA).Shrikant Prabhune had moved District Consumer Forum in 2008 against the bank for converting his car loan account into an overdraft account, forcing him to pay 19% interest instead of 11.5%. Nagpur: The National Consumer Disputes Redressal Commission (NCDRC) has upheld a city consumer's plea against HDFC Bank for failing to comply with the District Consumer Forum's order in car loan case. Despite stringent legal provisions, banks are not imposing punishment," said consumer rights activist Avinash Prabhune, who appeared for the petitioner..