Summary:
The informant’s mobile number will be verified after the complaint is registered on a simple form. “The complainant would be send an OTP and from there on they could track their complaint redressal,’’added Prabhu. Over the last one year over 7000 such complaints were registered on their website.The point of the change is to make the process simpler for both the developer and the complainant. There will no further requirement of hard copies of the documents as was the case earlier. “Under the new system, informants can also view the status of their applications through their mobile number or the information reference number,” he added.So far, more than 17,000 projects and 15,000 real estate brokers are registered under MahaRERA..