Summary:
“Many transactions happen digitally, so ATM usage is not as high,” a senior bank official said.Quoting an RBI report, Patrudkar said, “ATM transactions have declined after demonetisation. Trained security guards should be posted at the remaining units. The exchequer, meanwhile, has to bear the cost of the lack of investment in security by the service provider.“When ATMs were launched, there were security guards posted at the kiosks. Bank officials say that it is not viable to hire security at ATMs with low transaction volumes. Employing a security guard in three shifts will cost the bank more than Rs36,000 a month per ATM..